October 23, 2008
Have You Hugged Your Customer Today?

I'm not just being mushy! I don't mean literally. What I am saying is customer appreciation is the best way to create customer loyalty.
Good customer service is the surest path to success in any business.
Lets face it without customers your business is dead. Repeat customers are the life blood of any business. It's a proven fact that happy customers make repeat purchases and not only that they tell all their friends. Which means more customers.
Tell me…
When your happy or excited about a product or service what is the first thing you do? You tell every on you know. Right? If you have a great experience with the staff at a store or restaurant what do you do? You go back again!
What if you have a bad experience? Do you go back? NO! and that's not the end you make sure you tell everyone you know you had a hard time and never, NEVER to use that company.
Have you ever walked into a store and been snubbed, totally ignored at the check out? What to you do? You walk out with out making a purchase.
Now, how many times have you walked into a store with no intention of making a purchase. You were greeted by a friendly face and a warm courteous atmosphere, then you end up walking out with a bag full of goodies.
It's happened to all of us
Good customer service will never go out of style. It's so simple but it is where most business fail.
Show your customers that you appreciate them. It's the little things that matter. Like a friendly voice and prompt courteous service. Going that extra mile to make them feel special. You can create a huge following of loyal customers just by being nice.
But don't stop there. The possibilities are endless.
Have you ever been to a nice hotel where they leave a chocolate on your pillow?
Now that chocolate only cost them a few pennies but it made your experience nicer. It made you remember their hotel above others.
How about customer reward programs. Sales will soar when you tell your customers that they will get one free after they purchase three. A free gift with every purchase. Every one likes presents.
What about customer appreciation days, sales and specials?
Hold an event, throw a party just for customers that you have done business with before. Make them feel special, like they matter, that they are important to you. Then watch your business reap the rewards.
So on that note, I want to give you a free report for being a special subscriber to The-Profit-Club!
Not only is this report free, but you can sell it to your own list or just give it away like I’m doing here.
The report is entitled ‘Sales Letter For Newbies’ and is actually a very good report that covers all the steps that you need to take, in order to have top converting sales letter.
You can download it here: Sales Letter For Newbies
It’s one of the best ones I’ve read because it’s short and covers all the important stuff (no fluff).
I see so many people get bogged down trying to create the ‘perfect’ sales letter, when they should be concentrating on more important aspects of their business.
There’s even a link in the report that shows you how to create a ‘disclaimer’ for your website.
I’ve actually just created one for my new membership site. It took me about 10 seconds to do and you can see it here:
www.SuperEasyVideos.com/privacy.htm
I hope you enjoyed this post and you make use of the free report.
If you have any comments please enter them below.
“You will get all you want in life if you help enough other people get what they want” - Zig Ziglar
~ Peter Tremayne
Filed under Blog, Internet Marketing by Peter Tremayne


















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Comments on Have You Hugged Your Customer Today? »
You are dead right!
I've done it! Give more than what client wants and you are have them as forever client.
Nothing beats that